Support

When it comes to supporting the needs of your business, ITFirstAid has you covered on all fronts. We understand that time is a luxury that no one can afford to waste, which is why the culture surrounding our business is to ensure that your business needs are met as quickly and efficiently as possible.

How do we do this? We employ technicians across Canada and the U.S. who not only meet, however, exceed at the high standards we ask of them. With a combined 30+ years of experience, we have seen it all, multiple times.

What are the ways in which we provide technical support for your business?

Why have someone visit your location when it isn’t necessary? With our Remote Support, you don’t necessarily have to be present for us to fix the majority of problems that most end-users face. So go ahead, attend that meeting. Send the intern for that coffee run. We won’t be in your way.

When it comes to technology, unfortunately not everything is as easy as we hope it would be. If you contact us with an issue that we are unable to resolve remotely, we will visit you on-site to fix it. We’ll do our best to be quick and non-intrusive. If the intern is still going for that coffee run and if you’re offering, we’ll take one too.

If you wish to learn more about how we can help protect your business

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